Scrolling through westportcorp.com, the poor reader must feel like a kid in a candy store: fast and furious come the opinions, each one a snowflake in its peculiar way. Sarah joined recently to the site, and was promptly overloaded with the long labyrinth of products at her disposal. “You mean I can get all my office supplies and half my garage tools in one go?” she exclaimed.

Critics and fans alike have unleashed a torrent of views with the fervor of a hyperactive squirrel, making the new visitor wonder what this particular rabbit hole is offering.

I remember Ted, a friend who dives headfirst into everything, saying, “I clicked expecting dull office supplies, but it was a cornucopia of unexpected finds!” Whereas some users grumbled about the interface of the site and panted their ire at the quest through scattered categories. Still, many times, as unraveling a ball of yarn may be, patience often unravels the hidden order.

It tends to polarize, and customer support is frequently an issue in online reviews. Frequent customer Jane praised a rep named Mike who apparently had the patience of a saint. “Mike stayed on the line as I fumbled through checkout, sharing stories about his cat. I could almost sip coffee with him,” she laughed. Users sometimes say that responses come slower than expected, but such accounts are so rare as to garner primarily “your mileage may vary” nods.

Of course, delivery times catalyzes discussions: there’s even a bunch of users boasting, with smugly faced ones whose delivery arrived one day in advance, while others, less lucky, waited for their delivery to come-like rain in the desert. “Early lamp delivery in July felt like Christmas to me!” exclaimed Paula and repeated her excitement to get things on time. For one serious bargain hunter, the pride of place for discovering those unexpected treasures in the sale section belonged to Sam: “Why pay a king’s ransom when there’s a deal waiting behind the curtain?” he’d tell anyone within earshot.